CX: What do customers want from a brand
February 10, 2023
Let’s first have a look into some key notions on CX and how this affects customers’ relations to their brands…
CX
Customer Experience Strategy: The Don’ts
January 20, 2023
If you’re a business leader looking to deliver a more seamless customer experience, here are the most common CX mistakes
Customer Experience Strategy: The Do’s
January 13, 2023
We have compiled a list of the best practices for a successful CX strategy. 1. Make interactions easy for the
Isidoros Sideridis participated as a speaker in the “Customer Loyalty Management” Conference”
November 24, 2022
On the 16th of November, Boussias held the virtual “Customer Loyalty Management” Conference regarding all the new trends, tools, and
CX optimization is great, but just one side of the story
October 31, 2022
How Decision Intelligence (DI) has arrived to support, augment and automate business decisions.
Turn CX into your biggest Black Friday and Cyber Monday offer
October 25, 2022
Making both of those days as easy and as personal, while providing a seamless customer experience, will be what sets