Pobuca at the AIVOLUTION conference: rethinking the future of AI and Customer Experience

At the AIVOLUTION Conference, Isidoros Sideridis and Fotini Agori of Pobuca brought a fresh perspective to the evolving relationship between AI, brands, and customers — blending philosophy with cutting-edge technology.

On July 24th, at the AIVOLUTION Conference held at Technopolis, Isidoros Sideridis, CEO of Pobuca, delivered a thought-provoking lecture exploring the deeper, philosophical implications of Artificial Intelligence. Instead of concentrating solely on technical features, he encouraged the audience to consider the human-machine relationship and the ethical questions surrounding AI’s role in society.

Later in the evening, Fotini Agori, Pobuca’s Business Development Manager, demonstrated how the Pobuca Experience Cloud leverages AI to transform customer engagement. Her live demo showcased how the platform can detect customer sentiment in real time, trigger brand alerts based on feedback, and launch personalized marketing campaigns — including automated recovery actions for unhappy customers.

The event celebrated innovation and was a testament to how AI can drive efficiency and empathy in customer experience. Pobuca was proud to contribute to the conversation and showcase how intelligent tools can empower businesses to build stronger, more meaningful relationships with their customers.