The Customer Experience in the retail world
September 16, 2021
It is a fact that the backbone of retail has always been physical sales, having customer experience being correlated with
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How to measure Customer Experience
September 6, 2021
Customer experience is the overall feel you leave with your customers after their interaction with you, a projection of their
Leverage digital customer engagement
August 4, 2021
In today’s digital world, consumers want their relationship with each brand to grow into something more meaningful, making businesses to
Microsoft Dynamics 365: a CRM for your needs
July 29, 2021
CRM stands for customer relationship management. It’s a category of integrated, data-driven software solutions that improve your interactions your customers.
How to choose a CRM software
July 21, 2021
Everybody knows that a CRM system is a must for any B2B business. But, how do you choose the right
CX glossary the key factor for business growth and success
July 1, 2021
As the Digital Era keeps pushing us away from the traditional product-oriented models to customer-driven business approaches, Customer Experience (CX)