How to listen to ALL your customers with the power of AI
May 28, 2021
In the omnichannel era, customers interact with your brand through multiple channels. It is easy for your customers to communicate
marketing
Your lead scoring strategy for a great Customer Engagement
May 27, 2021
Most people will tell you that the most important thing in business is customer acquisition. And up to a point,
The game changer in Customer Service is here
May 20, 2021
Customer Service bots have now become a reality for many and is only a matter of time before these 24/7,
Niki Giannakou participates as a speaker in the “Last-Mile Delivery” Conference
May 19, 2021
On May 18th, Boussias presented an international and virtual event to show how you can work through the difficulties of
How to boost employee loyalty
May 17, 2021
Today’s companies are challenged with keeping up with the needs and demands of their employees and it seems that their
As our digital selves are paving AI’s way
May 13, 2021
Αs our consumer experiences are shaping us in the real world, and so are our online interactions with people and