How to measure customer engagement
March 26, 2021
Customer engagement is the sum of regular interactions, communications that could create a relationship between an organization and its customers,
marketing
What makes a great customer experience
March 16, 2021
So, what makes a customer experience a great one? Before getting into this, we might need to take a step
9+1 activities to boost customer engagement
March 11, 2021
Most people will tell you that the most important thing in business is customer acquisition. And this can’t be wrong.
How to improve your Customer Experience
March 5, 2021
This is an effort that entails the sum of your organization’s attention and commitment and a crystal-clear customer experience strategy
The second -digital- life of the consumers
March 2, 2021
As our digital self grows year by year, it shapes both our online interactions and behavior, with the help of
The second -digital- life of the consumers now leads the way
February 25, 2021
From our digital self’s baby steps in those first days of the Internet, to our extravert edition in the social