The future of CX
July 22, 2021
Which will be the future CX challenges and trends? How can AI drive CX to the next level?
marketing
How to choose a CRM software
July 21, 2021
Everybody knows that a CRM system is a must for any B2B business. But, how do you choose the right
Learn how to offer the best Customer Service in the omnichannel era
July 2, 2021
Today’s customer service is highly competitive. Customers are more demanding, and communicate with organizations across all channels.
CX glossary the key factor for business growth and success
July 1, 2021
As the Digital Era keeps pushing us away from the traditional product-oriented models to customer-driven business approaches, Customer Experience (CX)
10 benefits of loyalty program for customers
June 29, 2021
Customer loyalty occurs when a customer prefers a particular company consistently over its competitors. When customers are loyal, their buying